Smartthings & Moes Matter MZHUB troubleshooting - help needed

[poulmadsen]

Hi fangping.guo

Thanks so much for looking into it.

The ids should be in your message inbox, please let me know if they are as requested.

Thanks
Poul

Hi Poul, thanks for the feedback!

In order to troubleshoot the temp and humidity sensor and soil sensors, I need to get the ids of these devices. these ids are available in the device details page of the tuya smart app, please provide me with their data so that I can analyze it, thanks!

Ref:How do I view the id/ip/mac address/time zone of a device?

[fangping.guo]

Hi Poul, thanks for the feedback!

I have updated the profiles corresponding to the three device ids you provided, please try unbinding and rebinding, they should all now show up as temperature and humidity sensors that support battery level percentage display, looking forward to your feedback.

[poulmadsen]

Hi fangping.guo

Thank you for the fast response. It's working! You are a champ.

All sensors are now reporting and updating with temp, humidity and battery level as you listed below. Really nice work.

Somehow the values are off by the decimal, so e.g. 25,0 degrees Celsius is showed as 250 degrees. That is consistent across all sensors. Please see attachments.

Another questions I hope you can comment on. I have more Tuya device I would like to add to the system. Would it be possble for me (or any end user) to make these changes without involving you and your team with id's? Can you comment on the short timeline and the longer timeline to make this more automated?

Thanks again and wishing you a great weekend
Poul

Hi Poul, thanks for the feedback!

I have updated the profiles corresponding to the three device ids you provided, please try unbinding and rebinding, they should all now show up as temperature and humidity sensors that support battery level percentage display, looking forward to your feedback.