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Re: Smartthings & Moes Matter MZHUB troubleshooting - help needed

Posted: 2025年 Jul 10日 21:48
by poulmadsen

Hi fangping.guo

Thanks so much for looking into it.

The ids should be in your message inbox, please let me know if they are as requested.

Thanks
Poul

fangping.guo 2025年 Jul 10日 20:26

Hi Poul, thanks for the feedback!

In order to troubleshoot the temp and humidity sensor and soil sensors, I need to get the ids of these devices. these ids are available in the device details page of the tuya smart app, please provide me with their data so that I can analyze it, thanks!

Ref:How do I view the id/ip/mac address/time zone of a device?


Re: Smartthings & Moes Matter MZHUB troubleshooting - help needed

Posted: 2025年 Jul 11日 09:48
by fangping.guo

Hi Poul, thanks for the feedback!

I have updated the profiles corresponding to the three device ids you provided, please try unbinding and rebinding, they should all now show up as temperature and humidity sensors that support battery level percentage display, looking forward to your feedback.