PC311_W_TY dual-channel Wi-Fi smart meter
Posted: 2026年 Aug 1日 21:55
Hi, I'm new here.
I have a small problem.
If this isn't the right place to post this, I apologize.
My problem concerns the PC311_W_TY dual-channel Wi-Fi smart meter.
I've been using six of these devices for quite some time now.
During setup, the correct device-image was displayed, and the app (Smartlife) clearly shows me the most important information.
Last week, I set up the remaining two devices.
The first difference: I no longer saw the device-image for the PC311_W_TY.
The interface in the app no longer matches that of the other devices.
Furthermore, the values displayed do not match the actual readings.
How can I solve this problem, and what information is needed?