Page 1 of 1
A new device connected to the Moes Matter Hub cannot register with SmartSings.
Posted: 2026年 Jan 30日 12:50
by shelee91
MOES Tuya Zigbee Matter
Virtual ID : s8fe60507e140013c666k1
Presence sensoor
Virtual ID : s8fdf7c2988cee4e341nkm
Thank you if possible to add it.
Re: A new device connected to the Moes Matter Hub cannot register with SmartSings.
Posted: 2026年 Jan 30日 16:02
by fangping.guo
Hello, I can't find your device information. Are you using the Tuya App?
Re: A new device connected to the Moes Matter Hub cannot register with SmartSings.
Posted: 2026年 Jan 30日 20:18
by shelee91
It's not exactly a tuya app, it's a tuya-based app. It's an app called hejhome, is it impossible in this case?