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Please update the electric curtain robot on ST
Posted: 2025年 Nov 19日 07:41
by ckehfdl
Hello. I added the device in the tuya app, but it doesn't sync with SmartThings. Please help me sync it.
Gateway virtual id: eba982be3f5a2c3de8icqd
Device virtual id: ebb699bff02193b8feo8la
thank you
Re: Please update the electric curtain robot on ST
Posted: 2025年 Nov 20日 17:01
by fangping.guo
Hello, I have provided bridging support for the new device ID you provided. However, the gateway your device is bound to is not a Tuya Matter gateway but a Zigbee gateway, so it cannot be bridged on the Samsung platform.