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Some Zigbee devices are not working.

Posted: 2025年 Oct 1日 22:50
by skyadg

MOES Matter gateway
virtual ID : ebcb076da1b15ad5929c9j

  1. 4gang zigbee scene switch
    https://a.aliexpress.com/_c3gLaX1V

The button does not work in the Tuya app and ST via moes matter gateway

virtual ID : eb98cf50b83ae585debohe

  1. 4in1 Motion sensor
    https://a.aliexpress.com/_c4o3wSE7

It works well in the Tuya app, but it doesn’t sync with SmartThings.

virtual id: ebac4065100596cbc6d61i

  1. 1button switch

virtual id : eb7c9744d33c36e90ex1oc

The button does not work in the Tuya app and ST via moes matter gateway


Re: Some Zigbee devices are not working.

Posted: 2025年 Oct 9日 10:31
by fangping.guo

I have configured conversion files for the three devices, and they should now be able to be bridged to the Matter platform. If the devices themselves don't work in the Tuya App, I recommend contacting the device manufacturer.


Re: Some Zigbee devices are not working.

Posted: 2025年 Oct 9日 20:22
by skyadg

4in1 Motion sensor
https://a.aliexpress.com/_c4o3wSE7

virtual id: eb32e6ab0ca2185e8fqtuw

The device has been connected to SmartThings, but it only appears as a temperature and humidity sensor. It cannot perform occupancy or illuminance functions. Please fix this issue.


Re: Some Zigbee devices are not working.

Posted: 2025年 Oct 10日 09:46
by fangping.guo

I have modified the device's conversion file. Please unbind the device and then rebind it to test again.


Re: Some Zigbee devices are not working.

Posted: 2025年 Oct 10日 18:07
by skyadg

The device was deleted and re-registered, so the virtual ID has changed.
This is the new virtual ID. Thank you.

eb46bab21a623ebd8ez4f5