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MOES matter hub Request for registration of firmware upgrade

Posted: 2025年 Sep 12日 13:12
by Mr.Duke

Hello,

I'm using Moes matter hub. I recently found the the hub has a problem connecting to the smart things. And devices under the hub appeared as just 'matter thing'

I heard it's possible to update the hub to version 1.13.8 and it requires registering the hub in a whitelist for an update.

Could you help me fix these issues?

The virtual ID of the moes hub is
eb28e16bc2041d48b52mro


Re: MOES matter hub Request for registration of firmware upgrade

Posted: 2025年 Sep 15日 09:35
by fangping.guo

Hello, I see that your gateway version is already the latest version 1.13.10.