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Moes Matter Hub is often unresponsive/laggy

Posted: 2025年 Mar 14日 10:18
by SamCan

Hi there 😃

I have a big house and so, on every Floor (4 Floors), i do have a Hub to spread the workload and minimize the risk of a broken device.
All of them are connected via ethernet-cable.

One of them (Zemismart M1) is often unresponsive or automations are executed delayed (up to 20-30 seconds), it's also the one with the most added devices (actually 97 Devices paired).
Is that a Problem? It's supposed to support 128...

Device ID is: bf97b72b965d13505ah2i7

Mostly, rebooting the hub solves the problems for 1 or 2 days, but i guess that should not be normal to reboot that often...

I do have a spare Unit here and was thinking about using the "replace s damaged gateway"-function, but this would cause a lot of after-work for me in HomeKit and Home Assistant i guess, so i was hoping that maybe you can see the reason or have a fix?

Thanks in advance!
All the best from Switzerland 😃


Re: Moes Matter Hub is often unresponsive/laggy

Posted: 2025年 Mar 20日 03:59
by SamCan

No answer from anybody? Am i really the only 1 with this Problem?


Re: Moes Matter Hub is often unresponsive/laggy

Posted: 2025年 Mar 20日 04:16
by Vamp
SamCan 2025年 Mar 20日 03:59

No answer from anybody? Am i really the only 1 with this Problem?

I read a lot of bad review of zenismart hub. I think the reference hub ( THP10-Z-X) are better.

https://developer.tuya.com/en/docs/iot- ... 0v134gnytt


Re: Moes Matter Hub is often unresponsive/laggy

Posted: 2025年 Mar 20日 13:20
by SamCan

Thanks!
I would say this is 1:1 the Hub i am using, there are rebranded versions from "Moes" and "Zemismart", but they're all the same device..


Re: Moes Matter Hub is often unresponsive/laggy

Posted: 2025年 Mar 22日 18:17
by Vamp

Well, they use different cover... I dont know, it use same motherboard (and more important, same firmware version!)