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Matter device not shown in other apps
Posted: 2025年 Feb 8日 17:05
by DKusterer
Hello everyone
I have the Silvercrest Smart Button model 4055334282956 on a Tuya Hub. It works without any problems. However, the button is not passed on to other systems via Matter.
I also have thermostats from Hama. These are passed on to Smartthings via Matter without any problems. Model 00176592. Then I have the identical thermostat from Ketotek. Model
KTF0177 TRV. The Ketotek is not passed on.
Can anything be done here?
Greetings and thanks
Re: Matter device not shown in other apps
Posted: 2025年 Feb 8日 18:00
by qiusui
DKusterer 2025年 Feb 8日 17:05
Hello everyone
I have the Silvercrest Smart Button model 4055334282956 on a Tuya Hub. It works without any problems. However, the button is not passed on to other systems via Matter.
I also have thermostats from Hama. These are passed on to Smartthings via Matter without any problems. Model 00176592. Then I have the identical thermostat from Ketotek. Model
KTF0177 TRV. The Ketotek is not passed on.
Can anything be done here?
Greetings and thanks
Hi,
Please provide your device id so I can check for you.
Re: Matter device not shown in other apps
Posted: 2025年 Feb 8日 18:11
by DKusterer
Hi
The device id for the Button is bfd8d3268bbef72259pdhi
For the thermostat
bf12323267a3268f5cszwr
Thank you
Re: Matter device not shown in other apps
Posted: 2025年 Feb 10日 11:05
by qiusui
DKusterer 2025年 Feb 8日 18:11
Hi
The device id for the Button is bfd8d3268bbef72259pdhi
For the thermostat
bf12323267a3268f5cszwr
Thank you
Hello DKusterer,
I've updated your device configuration.
You need to remove the device from the original gateway and then configure and bridge the device again for the new configuration file to take effect.
Follow these steps to try it out and look forward to hearing from you next time.
Re: Matter device not shown in other apps
Posted: 2025年 Feb 10日 12:51
by DKusterer
Hello and thank you for your work
The Button is now shown in the Smartthings app via matter . But as a switch. I don't know if this is a Smartthings or Tuya error.
The thermostat is not shown by matter im Smartthings
Re: Matter device not shown in other apps
Posted: 2025年 Feb 10日 13:42
by qiusui
DKusterer 2025年 Feb 10日 12:51
Hello and thank you for your work
The Button is now shown in the Smartthings app via matter . But as a switch. I don't know if this is a Smartthings or Tuya error.
The thermostat is not shown by matter im Smartthings
It's normal for the button to be a switch, we can only support it so far at the moment.
According to feedback from other customers, The thermostat can be used normally through the same configuration. For example, in the Apple home.
I think, if possible, you can also contact Smartthings to confirm whether it is supported.