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Moes zigbee switches unresponsive

Posted: 2024年 Sep 23日 05:36
by Toka salah

Hello, i have zemismart zmhk-01 zigbee hub and i have connected moes star ring zigbee switches, they show on the app but they are unresponsive, its not a connectivity or network issue and i have tried resetting and re-pairing them several times. Might be a compatibility issue.
Any suggestions would be appreciated