I am in Melbourne, so time difference is only 2 hours. Happy to find a time to stay online with you to test.
BTW, not sure how having the ability to lock a deadlock could be a unique requirement of mine...
Thank you again for your assistance.
I'm already online. I'll go and communicate with the PM about this matter right now. Wait for my reply.
Good news! You don't need to pay. We will iterate in the next version and it is expected to be updated next month.
But, before that, I need some of your cooperation. I will come up with a test version to upgrade your gateway, and then make adjustments and optimizations based on your feedback. Do you think it's okay? During this process, I need your prompt reply as much as possible.
Today, you still need to follow the following steps:
Please use HA to perform the unlocking and locking operations again tomorrow, and record your local time as accurately as possible to the second. Then tell me the corresponding door lock id, and I will analyze the gateway log.
Thank you so much! I am happy to test early release and work with you.
I have just now tested device ID bfe5eae7f1585756c8lxxg. It unlocked successfully, but timed out on locking as usual. I will do so again tomorrow and let you know the time.
I have set my phone so that I will get notified when you reply, so that I can respond as quickly as possible.
Ok. We should be able to upgrade a test version for you tomorrow. You can try the operation after the upgrade is completed.
Hi RebelMagpie，
I want to keep you updated on the latest progress.
Our product manager is coordinating a lock with locking function so that we can set up a test environment in our own company.
At present, it seems that the logic of this function is complex and something we didn't anticipate before. Therefore, we won't upgrade the test version for you for the time being. We will first conduct a preliminary verification on our own device and then notify you to upgrade. This will be more convenient. Of course, if we are unable to coordinate with the same type of equipment, it will still be necessary for you to cooperate with us for debugging.
So, wait for my subsequent notice. Hope you know the progress of our demand.
Thank you for the update. I appreciate your efforts.