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Tuya app on iPhone - pairing issue
Posted: 2026年 Jun 1日 23:52
by Sugar
So basically it's not possible to add any matter over thread devices with iPhone and tuya app, it's keep asking for thread border router. Pairing working completely fine with android system.
I can use iPhone for pairing with other apps without any issues, or I can pair matter over thread devices with tuya iPhone app but only if I use 3rd party thread border router, router which already shared credentials with iPhone.
The reason is I think because tuya matter over thread hubs don't share credentials with iPhone. Same with android, but its working ok.
Video:
Hub virtual id: bf01ab90188976b3f7xqtl
Time 16:41 UK time zone.
Thanks.
Re: Tuya app on iPhone - pairing issue
Posted: 2026年 Jun 2日 09:13
by fangping.guo
Please update the Tuya gateway to the latest version 1.14.5, and update the Tuya App to the latest version 7.8.0.
Then you can use the Tuya App and the Tuya Gateway to pair for Matter over Thread device on your iPhone.
Re: Tuya app on iPhone - pairing issue
Posted: 2026年 Jun 2日 10:45
by Sugar
fangping.guo 2026年 Jun 2日 09:13
Please update the Tuya gateway to the latest version 1.14.5, and update the Tuya App to the latest version 7.8.0.
Then you can use the Tuya App and the Tuya Gateway to pair for Matter over Thread device on your iPhone.
hi hi
no updates available, could you push it to my gateway? thanks ;d
virtual id of gateway: bf01ab90188976b3f7xqtl
Re: Tuya app on iPhone - pairing issue
Posted: 2026年 Jun 5日 11:37
by fangping.guo
Hello. In version 1.14.5, the gateway has known bridging issues. That is, the names of the devices that have been bridged to Apple and the room layouts may be lost or disordered. If you are sure that this issue doesn't affect your usage, I can push out an update for you.
Re: Tuya app on iPhone - pairing issue
Posted: 2026年 Jun 5日 12:26
by Sugar
fangping.guo 2026年 Jun 5日 11:37
Hello. In version 1.14.5, the gateway has known bridging issues. That is, the names of the devices that have been bridged to Apple and the room layouts may be lost or disordered. If you are sure that this issue doesn't affect your usage, I can push out an update for you.
Hi. its ok, send update to my gateway when you have time. Thank you.