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Neo Cool Cam ZigBee Siren is not working with Moe's ZigBee over Matter Bridge.

Posted: 2024年 Aug 29日 13:40
by Pcoliver

I have a Neo Cool Cam ZigBee Siren paired with a Moe's ZigBee over Matter Bridge (virtual id. eb678e74379aa738a9oumy) & (Firmware 1.11.0). The bridge is connected to the Tuya app and SmartThings.

The Siren (virtual id. eb28e80c85d487135a90eg) does NOT show up in SmartThings. It works as expected in the Tuya app.


Re: Neo Cool Cam ZigBee Siren is not working with Moe's ZigBee over Matter Bridge.

Posted: 2024年 Aug 30日 14:10
by huangxh
Pcoliver 2024年 Aug 29日 13:40

I have a Neo Cool Cam ZigBee Siren paired with a Moe's ZigBee over Matter Bridge (virtual id. eb678e74379aa738a9oumy) & (Firmware 1.11.0). The bridge is connected to the Tuya app and SmartThings.

The Siren (virtual id. eb28e80c85d487135a90eg) does NOT show up in SmartThings. It works as expected in the Tuya app.

Sorry, this type of device is not supported for bridging to other platforms. It will be supported in Q4. thanks


Re: Neo Cool Cam ZigBee Siren is not working with Moe's ZigBee over Matter Bridge.

Posted: 2024年 Aug 30日 20:30
by Pcoliver

Thanks for getting back to me.