Some Zigbee devices are not working.

Matter gateway, Matter bridge, Matter over Wi-Fi, and Matter over thread development.


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skyadg
Posts: 5

The motion detection values continue to appear correctly in the Tuya app, but they still don’t show up in SmartThings.
Also, the humidity value worked fine right after connecting, but as soon as motion is detected, it immediately changes to 0.
Please look into this issue.

id ebad521248918cd253uoxx

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fangping.guo
Posts: 222

Re: Some Zigbee devices are not working.

Thank you for your guidance. Based on your suggestion, I've identified an incorrect mapping configuration.
I have modified the device's conversion file. Please unbind the device and then rebind it to test again.

skyadg
Posts: 5

Re: Some Zigbee devices are not working.

There seems to be an issue with the humidity readings on SmartThings.
In the Tuya app, the humidity value is displayed correctly and works without any problem.
However, in SmartThings, the humidity value keeps fluctuating — it shows the correct value at first but then intermittently drops to 0-10 and goes back to normal again.

id: ebad521248918cd253uoxx

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