I try in internal network. it is a 4 channel relay board, integrated over Matter protocol.
ok now i try external network.
2025.05.27. 06:50 (UTC)
I try in internal network. it is a 4 channel relay board, integrated over Matter protocol.
ok now i try external network.
2025.05.27. 06:50 (UTC)
Vamp 2025年 May 27日 14:48I try in internal network. it is a 4 channel relay board, integrated over Matter protocol.
ok now i try external network.
2025.05.27. 06:50 (UTC)
OK, try the external network and send me the ID of the controlled device.thanks
ok i do it:
2025.05.27.07:05 (UTC)
Matter bridge iD: bfc6311on1yieb1t
Device ID:bf7ef5a8b731e8f696ryft
In the log, i only see "on" command....
Seems it send the on command (the device recognise it nad turn on) but not report (or tuya not recognise) the on command.
Vamp 2025年 May 27日 15:05ok i do it:
2025.05.27.07:05 (UTC)
Matter bridge iD: bfc6311on1yieb1t
Device ID:bf7ef5a8b731e8f696ryftIn the log, i only see "on" command....
Seems it send the on command (the device recognise it nad turn on) but not report (or tuya not recognise) the on command.
I have observed the situation. At first glance, it seems that the control was successful, but the devicedid not report anything. Could you restart(power off then power on) the Tuya gateway and wait for 5 minutes? Then try to control it again in this way. thanks
i restarted the gateway and the matter device also.
and tried it again at 2025.05.27 07:46 (UTC)
(i only able restart the gateway remotelly , i'm not at home right now)
Vamp 2025年 May 27日 15:47i restarted the gateway and the matter device also.
and tried it again at 2025.05.27 07:46 (UTC)
(i only able restart the gateway remotelly , i'm not at home right now)
We have found the issue; we will fix it and notify you as soon as possible. Thank you for your help.
Great thank you!!