Lux readings incorrect through matter

Matter gateway, Matter bridge, Matter over Wi-Fi, and Matter over thread development.


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Eternal
Posts: 12

I have the zemismart m6 hub and the two sensors i have only show 1 or 0 for the lux in smartthings connected through matter
device ids:
hub: eb450170912e41a73asdfm
eb301f78a931ab9b0f4gvw
ebdacb862f65b72308tdix

Eternal
Posts: 12

Re: Lux readings incorrect through matter

any update?

zhicheng
Posts: 8

Re: Lux readings incorrect through matter

Hello, we are currently investigating the cause and expect to get back to you during next week’s business days. We apologize for the delay and ask for your patience.

zhicheng
Posts: 8

Re: Lux readings incorrect through matter

Hello, thank you for your patience. We have updated the product's configuration file.
Please restart the gateway, wait for approximately 5 minutes, and then check whether the lux reading returns to normal.

If the reading still shows 0 or 1, please unbind all sensors of the same type under the current gateway, and then rebind the gateway.

If the problem persists, please feel free to contact us at any time, and we will continue to follow up on and handle it. Thank you for your cooperation!

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