[Seeking Help] Inverted status on Smart Life/SmartThings.

Matter gateway, Matter bridge, Matter over Wi-Fi, and Matter over thread development.


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antoniocarlos
Posts: 4
Location: Brazil

Hi! My very first post here.

I have this rain sensor in the shape of a sunflower (id ebf4bbfbd1d7bb3b8fvjrf) and
a curtain zigbee motor (id ebf02ed117ec3e092bxy0c)
Both added to Smart Life through Zigbee Hub M6. I also added the M6 hub to my SmartThings hub so everytime I add a new device to smart life it shows automatically on SmartThings.

Both devices have inverted status:
When It's raining Smart Life shows wet but SmartThings shows dry.
When I close the curtain Smart Life shows closed but SmartThings shows open.

Is there any way to fix this? I'm a bit worried because I've ordered some curtain motors that will probably have the same problem.

Thanks in advance.

fangping.guo
Posts: 278

Re: [Seeking Help] Inverted status on Smart Life/SmartThings.

Hello, the issue with the rain gauge sensor being reversed has been resolved. Please restart the gateway and wait for a while to try again. Regarding the front and back of the curtains, this is caused by the different definitions of different ecosystems. We will not make any changes for now.

antoniocarlos
Posts: 4
Location: Brazil

Re: [Seeking Help] Inverted status on Smart Life/SmartThings.

Hello! Thank you very much! Working as intended!

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