Some Zigbee devices are not working.

Matter gateway, Matter bridge, Matter over Wi-Fi, and Matter over thread development.


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skyadg
Posts: 4

MOES Matter gateway
virtual ID : ebcb076da1b15ad5929c9j

  1. 4gang zigbee scene switch
    https://a.aliexpress.com/_c3gLaX1V

The button does not work in the Tuya app and ST via moes matter gateway

virtual ID : eb98cf50b83ae585debohe

  1. 4in1 Motion sensor
    https://a.aliexpress.com/_c4o3wSE7

It works well in the Tuya app, but it doesn’t sync with SmartThings.

virtual id: ebac4065100596cbc6d61i

  1. 1button switch

virtual id : eb7c9744d33c36e90ex1oc

The button does not work in the Tuya app and ST via moes matter gateway

fangping.guo
Posts: 127

Re: Some Zigbee devices are not working.

I have configured conversion files for the three devices, and they should now be able to be bridged to the Matter platform. If the devices themselves don't work in the Tuya App, I recommend contacting the device manufacturer.

skyadg
Posts: 4

Re: Some Zigbee devices are not working.

4in1 Motion sensor
https://a.aliexpress.com/_c4o3wSE7

virtual id: eb32e6ab0ca2185e8fqtuw

The device has been connected to SmartThings, but it only appears as a temperature and humidity sensor. It cannot perform occupancy or illuminance functions. Please fix this issue.

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fangping.guo
Posts: 127

Re: Some Zigbee devices are not working.

I have modified the device's conversion file. Please unbind the device and then rebind it to test again.

skyadg
Posts: 4

Re: Some Zigbee devices are not working.

Thank you for applying the changes so quickly.
However, the motion sensor works well in the Tuya app, but no detection values appear in SmartThings. Also, there is a significant difference in the humidity readings.

virtual id : eb29c187b05dadc8c36vvx

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fangping.guo
Posts: 127

Re: Some Zigbee devices are not working.

I have modified the device's conversion file. Please unbind the device and then rebind it to test again.

skyadg
Posts: 4

Re: Some Zigbee devices are not working.

The motion detection values continue to appear correctly in the Tuya app, but they still don’t show up in SmartThings.
Also, the humidity value worked fine right after connecting, but as soon as motion is detected, it immediately changes to 0.
Please look into this issue.

id ebad521248918cd253uoxx

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fangping.guo
Posts: 127

Re: Some Zigbee devices are not working.

Thank you for your guidance. Based on your suggestion, I've identified an incorrect mapping configuration.
I have modified the device's conversion file. Please unbind the device and then rebind it to test again.

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