mrtx8x 2025年 Feb 7日 10:25Hello!
I'm facing the same issue where I have 2 sensors reporting temperature correctly but only reporting 40% humidity in Home Assistant.
Virtual device IDs:
eb86125a927fb38cdbssae
eb9e8c33bf1454f88d5l5oHope you can help me fix this.
Best regards
I have received your feedback, but I am a little busy now, please give me some time to deal with it, I will try my best to reply you within this week.
mrtx8x 2025年 Feb 7日 10:25Hello!
I'm facing the same issue where I have 2 sensors reporting temperature correctly but only reporting 40% humidity in Home Assistant.
Virtual device IDs:
eb86125a927fb38cdbssae
eb9e8c33bf1454f88d5l5oHope you can help me fix this.
Best regards
Hi,
I have updated the configuration, please remove the two devices, reconfigure to the gateway, and do the bridge operation.
By the way, I have found that your two devices are not authorized by our company. (Suggestion: You can buy our company's authorization, in order to follow the normal service.)
Have a nice day！
I'm happy to inform that I now see humidity values other than 40% being reported, however the reading are 10x less than they should be. For instance it says 5.2% when the correct value should be 52%.
Regarding the authorization purchase, can you provide me with a link where to buy it?
Thanks so much for your help!
mrtx8x 2025年 Feb 7日 22:29I'm happy to inform that I now see humidity values other than 40% being reported, however the reading are 10x less than they should be. For instance it says 5.2% when the correct value should be 52%.
Screenshot 2025-02-07 082606.png
Regarding the authorization purchase, can you provide me with a link where to buy it?
Thanks so much for your help!
You're welcome.
I will solve the humidity decimal point problem immediately, you can try again after reading my reply.
For the authorized purchase, I have contacted the product manager, you can continue to use it without authorization. Contact us later if you need to use large quantities or find other problems.