Tuya Developer Forum

shelee91

It meant that the detection status was only "presence". After your action, the battery display still comes out at 1%, but the detection sratus is bridging well. If there is nothing more to do about battery display, it will work well as it is, so there will be no problem. Do you have anothe...

shelee91

I checked. The device has been handed over to Bridging. However, it's a wired product, and the battery information is 1% and the current status continues to be in the room. It's the same for restarting the Matter Hub, SmartThings Hub.

shelee91

I updated new topic like below,
Please check this issue.

shelee91 2026年 Feb 2日 22:54
I reconect the devices in tuya app.
Recheck, Please. Thanks.

MOES Tuya Zigbee Matter
Virtual ID : ebf1ee2625e5fb3f815lww

Presence sensoor
Virtual ID : eb22baf627d92e08cfxxiw

shelee91

I reconect the devices in tuya app.
Recheck, Please. Thanks.

MOES Tuya Zigbee Matter
Virtual ID : ebf1ee2625e5fb3f815lww

Presence sensoor
Virtual ID : eb22baf627d92e08cfxxiw

shelee91

It's not exactly a tuya app, it's a tuya-based app. It's an app called hejhome, is it impossible in this case?

shelee91

MOES Tuya Zigbee Matter
Virtual ID : s8fe60507e140013c666k1

Presence sensoor
Virtual ID : s8fdf7c2988cee4e341nkm

Thank you if possible to add it.

Search found 6 matches

Re: A new device connected to the Moes Matter Hub cannot register with SmartSings.

Re: A new device connected to the Moes Matter Hub cannot register with SmartSings.

Re: A new device connected to the Moes Matter Hub cannot register with SmartSings.

Re: A new device connected to the Moes Matter Hub cannot register with SmartSings.

Re: A new device connected to the Moes Matter Hub cannot register with SmartSings.

A new device connected to the Moes Matter Hub cannot register with SmartSings.