zimo_liang 2025年 Dec 8日 14:50

hi，Sugar
This issue is due to the need to add TimedRequest to the Matter door lock control. This problem will be resolved in version 1.14.x; please wait for this version upgrade.

Understand.
Thanks

I see the new log. Has the device now appeared as successfully bridged? I haven't yet identified why these two devices couldn't bridge, and I'm continuing to analyze the issue. If it's convenient for you, please try resetting the Tuya Matter gateway first and then attempt the process again. No, it'...

Aqara U200: bf617f3mweuzanow

The 3CH Zigbee USB Switch Module ZTU 6 was activated on 2025-12-07 16:51:29, but the logs you provided only start from 12-07 17:37:03:512. Please unbind and rebind these two devices. Virtual ID: bf903026c6c27d519anmio https://drive.google.com/file/d/1VjZoV1Q3xurTnweg0PveGtIgWWT-sde5/view?usp=drives...

I successfully retrieved the gateway logs, but the information you provided—Relay new virtual ID is: bf14bd71f8f44ccd9e3qjd8—is incorrect. This device does not exist. https://drive.google.com/file/d/1_7ZAfWK8xtZSVNUhNpEywFr9PwaesA0F/view?usp=drivesdk Virtual ID: bfaf1fbee09e2716e0inoy Screenshot_20...

Hello, regarding your three questions: Aqara U200 Smart Lock, Relay not exposed by Matter Bridge, and USB Zigbee not exposed by Matter Bridge, I will consolidate my response in this post. When I checked the device logs on the platform today, I found they had been overwritten due to the extended tim...

Video: https://drive.google.com/file/d/1ET2oMmb31PzT_UE613niMlRcN1L1QFgB/view?usp=drivesdk If it possible to expose it as three separate on/off switches plus default relay status for these switches after power outage. Update: relay status is weird because in tuya app you can turn on/off all of them ...

If you could expose on and off plus relay status after power outage (if it's supported for matter with tuya platform). video of device: https://drive.google.com/file/d/1TfNpkzvlgelBJEhj_tuUsqyJg7-Q4Umb/view?usp=drivesdk video of me sharing Moe's hub to the aqara platform, and as you can see device i...

Hello, I've confirmed internally that the Tuya app currently imposes restrictions on devices bridged in from other brands' Matter gateways, such as limitations on renaming. Was your device added directly to the Tuya app by scanning a QR code, or was it first bound to another brand's gateway and the...

fangping.guo 2025年 Dec 2日 14:20

Hello, could you please restart the gateway and then try switching the door lock on and off again in both the Tuya app and the Aqara app? Please let me know the exact times of these actions so I can analyze the logs.

I just did it now.